Frequently Asked Questions
Everything you need to know about your Elegatto experience
What materials are used in Elegatto jewelry?
We use premium materials including marine-grade nylon rope, 316L stainless steel, and genuine Italian leather to ensure durability and a sophisticated finish.
How do I determine my correct bracelet size?
To find your perfect fit, wrap a measuring tape around your wrist and add approximately 0.5 inches. Please refer to our detailed Size Guide located on each product page.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return and exchange window for all items in their original, unworn condition with the original packaging included.
Is my jewelry waterproof?
Our silver and gold-plated stainless steel items are water-resistant, but we recommend avoiding prolonged exposure to saltwater or chlorine to maintain the luster of the finish.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options through Afterpay and Klarna.